Terms & conditions
1.1. These Terms and Conditions (hereinafter also T&Cs) govern all relations between you and Danish Skin Care ApS (hereinafter “we” or “us”). The website and webshop “danishskincare.com” is provided by Danish Skin Care ApS.
1.2. Danish Skin Care ApS
Ane Katrines Vej 20 4.tv.
Tlf: +45 30 116 116
VAT: DK34 62 48 87
2.1. Purchasing is only available through the website.
2.2. The items shown on the website only constitute an invitation to purchase. A binding contract between you and us is not concluded until we have accepted your order by sending you an explicit order confirmation.
2.3. When you place an order with us, you will receive an email notification regarding your order. A binding purchase contract is not concluded until you have received our order confirmation, cf. item 2.2.
2.4. Please print and download these T&Cs. After finalising the purchase, we will send a copy of these T&Cs to the email address you have provided when placing the order.
3.1. You may subscribe to your purchase of our products.
3.2. When subscribing, please indicate how often you wish to receive the selected products. This is done in the field “Delivery Frequency”. We will draw the amount from your debit or credit card (as applicable) or other accepted means of payment when the order is dispatched.
3.3. Please note that we will charge delivery costs on every delivery.
3.4. You can terminate your subscription for our products at any time. No special term of notice applies. However, the subscription continues until it is terminated by you.
3.5. You can change the frequency of delivery, the selection of products and the delivery address at any time on our website directly or by contacting us, cf. item 1.2.
4.1. All prices shown on the website are in United States Dollars (USD). If you choose to have the prices displayed in another currency, please note that any difference in price due to conversion rates or similar will be covered by you.
4.2. The prices include 25% Danish VAT.
4.3. Please note that some delivery methods will require payment of an extra fee. This fee will appear in the total price, which you must approve when placing an order.
4.4. Payment can be made with the means of payment indicated on the website at any time.
4.5. The payment will be drawn from your debit or credit card (as applicable) or other accepted means of payment when the order is dispatched.
5.1. Delivery will take place according to the delivery method you have chosen when placing the order.
5.2. It is not possible to pick up the order at our address. Delivery can only take place by the delivery methods indicated on the website.
5.3. We aim to dispatch orders, which are received and accepted by us before 12.00 on weekdays, on the same day.
5.4. The delivery time depends on the chosen delivery method. However, normally your order will be delivered within 2-14 days after is has been dispatched.
5.5. When placing the order, you can choose to have your order delivered at your door, garage or similar. If you choose this option, we will consider the order as delivered when the carrier has delivered your order at the chosen place.
5.6. If you do not receive your order, please contact us, cf. item 1.2.
5.7. If you do not pick up your order in due time, it will be returned to us. If we receive your order without hearing from you, we will contact you to arrange further. We will use the contact information you have provided on the website. If you want to maintain the purchase, we are entitled to charge you the extra costs for resending the order to you.
5.8. If you have any questions regarding delivery abroad, please contact us, cf. Item 1.2.
6.1. Provided that you have not broken the packaging; e.g. by opening boxes or containers, cf. Item 6.7 below, provided that you are acquiring products from us in your capacity as a consumer, you have a right to cancel the purchase within 90 days from the time the order came into your physical possession. You do not have to give any reason for the cancellation.
6.2. If you have a subscription, cf. item 3, the right to cancel the purchase runs from the time when the first delivery comes in your physical possession.
6.3. If you choose a delivery place as mentioned above in item 5.5, we will consider the order delivered to you and in your physical possession at the time the carrier has delivered the order at the chosen place.
6.4. The term for cancellation is met if you send us information about the cancellation before the 14 day period expires. You can use this cancellation form to inform us of your cancellation.
6.5. If you wish to cancel your order, please inform us of this as soon as possible and return the items to us without any delay and no later than 90 days after you have informed us of the cancellation. Please return the items to Danish Skin Care, cf. item 1.2. Please make sure that the items are wrapped safely. Any damage or deterioration of the items during the return to us is at your risk.
6.6. If you cancel your purchase, we will reimburse all payments from you, including delivery costs, provided that you have chosen the cheapest standard delivery facilitated by us, without any delay and no later than 90 days after we have been informed of your cancellation. However, we are entitled to withhold any amount until we have received documentation for the return. We will transfer the amount to you using the same means of payment which you used for the purchase unless you have explicitly consented otherwise. No fees will be charged as consequence of the reimbursement. However, you must defray the direct expenses in connection with the return of the items to us.
6.7. Loss of the right of cancellation; Please note that you will lose your right of cancellation if you break the packaging of the items; e.g. by opening boxes or containers.
7.1. If you receive an item from us that, contrary to our best efforts and expectation, is not compliant with the contract, you must give notice thereof to us within a reasonable time, using the contact details provided in item 1.2 above; A notice given later than 2 years from the time the item was delivered to you is in no case given within such reasonable time.
7.2. The standard regulations of the Danish Sale of Goods Act apply. Therefore, only defects that were present at the time of delivery constitute defect products.
7.3. If your item is defect, we will offer to replace it with a new corresponding item.
7.4. In case of disagreements regarding the handling of a defect product, you can file a complaint with the Danish Consumer Complaints Board; Forbrugerklagenævnet, Carl Jacobsens Vej 35, DK-2500 Valby. Special conditions may apply.
8.1. All intellectual property rights concerning the products and the websites of Danish Skin Cares ApS belong to Danish Skin Care ApS. This includes, but is not limited to, copyrights, trade secrets, trade marks, patents, logos, features, text, photos, videos, design material and/or other types of material in connection with our products and website.
8.2. You are not permitted to use such material in any way that violates the rights of Danish Skin Care ApS without our prior explicit written consent.
9.1. You can sign up to our newsletters which will be sent to the email address that you provide when you register as a user, sign up for the newsletter or when you place an order with us on the website.
9.2. Newsletters will feature information on skin care, skin care products, new releases, related events and activities and similar information which could be of interest to you.
9.3. You may unsubscribe from future newsletters at any time; you may do so by contacting us, cf. item 1.2 or click on the ‘unsubscribe’ button at the bottom of every newsletter.
9.4. When unsubscribing from this service, you will no longer receive our newsletters, but you can sign up again at any time by registering again on our website.
The processing of personal data is subject to the existing Danish laws and legislation regarding personal data.
When registering an account with us or making a purchase on the website, we collect the following personal data: your name, address and email address. Additionally, we may register the following information: phone number, gender and age. Furthermore, additional information may be registered if you choose to provide such further information on the website; e.g. by way of making contributions to the discussion pages.
The data controller is Danish Skin Care ApS, cf. item 1.2 above.
However, this does not apply to any additional information that you choose to provide on the website. Such additional information includes for instance contributions to our discussion pages. For such additional information, you are the data controller.
The purpose of the processing of personal data is to enable us to carry out our business in the best possible way, including completing your purchase correctly with delivery to your address.
Additionally, we may use the information to analyse and improve our services, including to elaborate, analyse or process statistical data to ensure that you receive the best possible service.
We do not transfer your personal data to any third party without your explicit consent.
To the extent that we use data processors to provide our service, these are fully and entirely acting according to our instructions, and such data processors only process personal data on our behalf.
According to the Danish Act on Processing of Personal Data, you have the right to object to the processing of your personal data. You also have the right to access the data which has been collected about you. If the data we have collected about you should prove to be incorrect or misleading, you have the right to have it rectified, erased or blocked.
If you wish to access the information we have collected concerning you or wish to rectify the information, please send your request in writing to Danish Skin Care, cf. item 1.2.
11.1. We have great experience with skin care and we always do our utmost. However, our products are not medicine or medicinal products and are not suited for treatment of diseases or skin conditions as such.
Our advice, recommendations and other activities are not of a medical or pharmaceutical nature, and are not suited for treatment of diseases or skin conditions as such.
You should not use our products if you suffer from any kind of intolerance, hypersensitivity or allergy towards any of the ingredients in our products.
If you suspect to suffer from any kind of intolerance, hypersensitivity or allergy towards our products, you must stop using them immediately and desist from using them in future.
Our products, advice and recommendations or other activities do not replace products, treatment, advice and counselling from a doctor or pharmacist, and in no way must our products, advice or recommendations, including but not limited to e.g. our advice, guides, problem page, discussion pages and or forums, on-line classes, publications, websites and other activities from us or in any way related to Danish Skin Care ApS, be perceived as replacing any kind of indicated or suggested treatment from a doctor, pharmacist or other established professional healthcare personnel.
If you have any doubts regarding the use of our products, advice or recommendations or other activities related to Danish Skin Care ApS, please seek professional medical or pharmaceutical help.
12.1. To the highest degree permitted by law, we disclaim any liability for damages, including any indirect or consequential losses of any nature, product liability, and any liability resulting from any unsuitable use of our products, advice and recommendations and/or other activities.
13.1. These T&Cs are fully and entirely governed by Danish law. Any dispute arising between you and us will be exclusively governed by Danish law, however, any Danish rules on conflicts of law which would suggest applicable law of another country, will not apply.
13.2. Any dispute arising between you and us will be of the exclusive jurisdiction of the Danish courts.
14.1. These T&Cs have been revised on 15 March 2016.
(complete and return this form only if you wish to withdraw from the contract (cancelling)
— To Danish Skin Care ApS, Ane Katrines Vej 20 4.tv., DK-2000 Frederiksberg, e-mail: firstname.lastname@example.org
— I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods
— Ordered on (please insert date)/received on (please insert date),
— Name of consumer(s),
— Address of consumer(s),
— Signature of consumer(s) (only if this form is notified on paper),
Frequently Asked Questions
Who is Danish Skin Care?
Danish skin care was founded in 2011 and is owned by mads timmermann, expert in beautiful skin. We are focused on providing high-quality service and customer satisfaction and we will do all that we can to meet your expectations. With Danish Skin Care, you are ensured a quality transaction.
Do the prices on danishskincare.Com include vat?
Yes, all prices on danishskincare.Com include danish vat (25%).
Which credit and debit cards do you accept?
We accept the following payment cards: visa, american express, mastercard, dankort, visa/dankort, visa electron, edankort, jcb and maestro. You can also choose to pay through paypal.
When do you withdraw the money from my account?
We withdraw the money when your order has been shipped.
Is it safe to buy products online?
Your credit information is protected and encrypted when it is being processed. This means that all information listed regarding credit information goes via the payment gateway of the credit-card company nets or paypal. We will not receive any details of the information you list; we will only receive a message telling us whether the payment is approved or not. This means that we can never withdraw more from your credit card than what you have approved. We treat your personal information with the greatest caution and we guarantee that your information will be used only by us.
Can you ship as cod (cash on delivery)?
Unfortunately, no. Payment with credit card is your security of a safe online transaction.
How long is the delivery time?
Orders placed before 12:00 pm (gtm+1) are usually shipped the same day. Delivery is normally 1-10 work days (europe) and 6-14 (usa and rest of the world) work days after placing an order.
How much is the delivery fee?
Orders above $155 usd have free shipping. Additional orders are charged a shipping fee of $7 usd.
What happens if I am not home on delivery?
If you are not home when we delivers your order, you will receive a note with the package number, so you can collect the package at your local post office. Remember to collect your package on time if you are not home when it is delivered. If you do not collect the package in time, it will be shipped back to us. If we receive a package without having heard from you, we will contact you to make arrangements regarding the next step.
Can you ship products abroad?
Naturally. We ship to almost all countries. Just include a delivery address when you place your order on the web site. If you have any questions regarding international shipping, please contact our customer service at info@danishskincare.Com or phone: +45 30 116 116.
Is it possible to collect my order from your office?
Unfortunately, no. However, we ship all over the world.
I wish to return the purchase of a product that I received. Will return fee be reimbursed?
Danish skin care offers a 14-day return policy. Call us on telephone +45 30 116 116 or send us an email: info@danishskincare.Com.
Fast worldwide shipping
Orders above $155 USD have free shipping.
Additional orders are charged a shipping fee of $7 USD.
Orders placed before 12:00 PM (GTM+1) are usually shipped the same day.
Europa: 1 – 10 weekdays.
USA and rest of the world: 6 – 14 weekdays.
90-day return policy
If you change your mind or are not satisfied with your purchase, you can return your order within 90 days of purchase and receive a full refund for the products. Note that your products must be unopened.
We believe that to get the best possible online shopping experience, our customers should not have problems with their return, so if you want to return your product, please contact us before you do so.
What is My Skin Type?
Select normal to oily skin if you tend to have oily or shiny skin. If your skin is shiny sticky during the day and you want your skin to have a nice matte finish, choose normal to oily skin type.
Select normal to dry skin if you tend to have dry skin. If your skin is flaky, feels tight, and lacks moisture during the day and you want your skin to feel moist and smooth, choose normal to dry skin type.
We have filled this mild face wash with plenty of moisture in the form of hydrating and moisturizing glycerin, so that your skin is moisturized while it is cleaned, without drying soap.
To effectively remove dirt, grime, oil, and sebum from the skin, we use skin-friendly and allergy-approved sodium laureth sulfate, (SLS), not to be confused with the harmful sodium lauryl sulfate.
All the ingredients are here:
Aqua, Glycerin, Sodium Laureth Sulfate, Glycereth-2 Cocoate, Xanthan Gum, PEG-7 Glyceryl Cocoate, Cocamidopropyl Betaine, Sodium Hydroxide, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid.
This daily exfoliation and treatment product is based on salicylic acid, also known as beta hydroxy acid (BHA).
Smooth Skin Treatment is also filled with vitamin B3 (niacinamide), vitamin E, and chamomile, which protects, restores, and soothes the skin.
All the ingredients are here:
Aqua, Pentylene Glycol, Methylpropanediol, Butylene Glycol, Salicylic Acid, PEG-40 Hydrogenated Castor Oil, Niacina- mide, Tocopherol, Chamomilla Recutita Extract, Glycerin, Sodium Hydroxide.
This fantastic day cream is filled with vitamin A (retinyl palmitate), aloe vera, green tea, buckthorn, chamomile, cucumber, vitamin B5, vitamin E, and allantoin, which together help to ensure that Perfect Skin Day Protector calms, soothes, and treats your skin optimally.
It should also be emphasized that the facial lotion contains both UVA and UVB sun filter so that you are perfectly protected against the sun’s harmful rays.
All the ingredients are here:
Normal to oily skin
Aqua, Aloe Barbadensis Leaf Extract, Dibutyl Adipate, Ethylhexyl Triazone, Glycerin, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Distarch Phosphate, Anthemis Nobilis Flower Water, Arachidyl Alcohol, Polyacrylate Crosspoly- mer-6, Cucumis Sativus Extract, Retinyl Palmitate, Camellia Sinensis Leaf Extract, Hippophae Rhamnoides Fruit Extract, Tocopherol, Tocopheryl Acetate, Allantoin, Panthenol, Saccharide Isomerate, Helianthus Annuus Seed Oil, Caprylyl Glycol, Behenyl Alcohol, Butylene Glycol, Propylene Glycol, Arachidyl Glucoside, C20-22 Alkyl Phosphate, C20-22 Alcohols, Citric Acid, Sodium Citrate, Sodium Hydroxide, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid.
Normal to dry skin
Aqua, Aloe Barbadensis Leaf Extract, Dibutyl Adipate, Ethylhexyl Triazone, Glycerin, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Distarch Phosphate, Anthemis Nobilis Flower Water, Butyrospermum Parkii Butter, Cocos Nucifera Oil, Arachidyl Alcohol, Polyacrylate Crosspolymer-6, Cucumis Sativus Extract, Retinyl Palmitate, Camellia Sinensis Leaf Extract, Hippophae Rhamnoides Fruit Extract, Tocopherol, Tocopheryl Acetate, Allantoin, Panthenol, Saccharide Isomerate, Helianthus Annuus Seed Oil, Caprylyl Glycol, Behenyl Alcohol, Butylene Glycol, Propylene Glycol, Arachidyl Glucoside, C20-22 Alkyl Phosphate, C20-22 Alcohols, Citric Acid, Sodium Citrate, Sodium Hydroxide, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid.
This soothing and effective night cream is filled with vitamin B3 (niacinamide), vitamin A (retinyl palmitate), vitamin C, vitamin E, vitamin B5, hyaluronic acid, aloe vera, cucumber, sea buckthorn, chamomile, green tea, and allantoin.
Further note that this cream also has beneficial and non-comedogenic moisturizing ingredients from thistle oil, almond oil, sunflower oil, coconut oil, and argan oil – all perfect to care for and nurture problem-plagued skin.
All the ingredients are here:
Normal to oily skin
Aqua, Aloe Barbadensis Leaf Extract, Caprylic/Capric Triglyceride, Glycerin, Cucumis Sativus Extract, Niacinamide, Diheptyl Succinate, Arachidyl Alcohol, Anthemis Nobilis Flower Water, Sodium PCA, Polyacrylate Crosspoly- mer-6, Retinyl Palmitate, Ascorbyl Palmitate, Linoleic Acid, Camellia Sinensis Leaf Extract, Sodium Hyaluronate, Hippophae Rhamnoides Fruit Extract, Tocopheryl Acetate, Tocopherol, Panthenol, Saccharide Isomerate, Carthamus Tinctorius Seed Oil, Prunus Amygdalus Dulcis Oil, Helianthus Annuus Seed Oil, Caprylyl Glycerin/Sebacic Acid Copolymer, Caprylyl Glycol, Behenyl Alcohol, Butylene Glycol, Propylene Glycol, Arachidyl Glucoside, C20-22 Alkyl Phosphate, C20-22 Alcohols, Citric Acid, Sodium Citrate, Sodium Hydroxide, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid.
Normal to dry skin
Aqua, Aloe Barbadensis Leaf Extract, Cocos Nucifera Oil, Glycerin, Argania Spinosa Kernel Oil, Cucumis Sativus Extract, Niacinamide, Sodium PCA, Diheptyl Succinate, Saccharide Isomerate, Propylene Glycol, Arachidyl Alcohol, Anthemis Nobilis Flower Water, Polyacrylate Crosspolymer-6, Retinyl Palmitate, Ascorbyl Palmitate, Linoleic Acid, Camellia Sinensis Leaf Extract, Sodium Hyaluronate, Hippophae Rhamnoides Fruit Extract, Tocopheryl Acetate, Tocopherol, Panthenol, Prunus Amyg- dalus Dulcis Oil, Carthamus Tinctorius Seed Oil, Helianthus Annuus Seed Oil, Caprylyl Glycerin/Sebacic Acid Copolymer, Caprylyl Glycol, Behenyl Alcohol, Butylene Glycol, Arachidyl Glucoside, C20-22 Alkyl Phosphate, C20-22 Alcohols, Citric Acid, Sodium Citrate, Sodium Hydroxide, Sodium Benzoate, Potassium Sorbate, Phenoxyethanol, Benzoic Acid, Dehydroacetic Acid.
This super-moisturizing lip care is filled with lots of moisture from rapeseed, beeswax, and palm oil. In addition, this lip balm contains protective and nourishing antioxidants, including vitamin E.
All the ingredients are here:
Olus , Cera Alba, Hydrogenated Vegetable Oil, Candelilla Cera, Tocopherol, Hydrogenated Palm Glycerides Citrate