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Send us a message using the form below, or write directly to [email protected].

Frequently asked questions


We have chosen to only sell our products on our own online store, to ensure you get the best advice, shipping/handling and at the same time keep the prices down. There are no middlemen, dealers or distributors who also have to make money.


Send us an email at [email protected], and we will do our best to find out where your package is.

You will get your package, thatโ€™s for sure :-)

We put a lot of effort into making sure we avoid errors in our deliveries, but unfortunately mistakes can happen in the packaging of your order.

To notify us of missing/incorrect items, please contact us at [email protected].

When you contact us, please provide us with your order number – this makes the process easier for us.


We apologize for any of our mistakes โ€“ and we will always do our best to straighten out errors.

Immediately when you notice problems with one of our products, contact us at [email protected] โ€“ and we will do our best to solve the problem quickly.


Weโ€™re sorry you arenโ€™t satisfied with our product! But thatโ€™s always okay โ€“ and youโ€™re free to return or exchange a product within 90 days.

Send us an email at [email protected] โ€“ then weโ€™ll help you exchange or return a product. :-)