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Send us a message using the form below, or write directly to

Call us at +45 30 116 116 every weekdays 10AM โ€“ 1PM (GTM+1).

Frequently asked questions


We have chosen to only sell our products on our own online store, to ensure you get the best advice, shipping/handling and at the same time keep the prices down. There are no middlemen, dealers or distributors who also have to make money.


Send us an email at, and we will do our best to find out where your package is.

You will get your package, thatโ€™s for sure :-)

We put a lot of effort into making sure we avoid errors in our deliveries, but unfortunately mistakes can happen in the packaging of your order.

To notify us of missing/incorrect items, please contact us at or by phone at +45 30 116 116.

When you contact us, please provide us with your order number - this makes the process easier for us.


We apologize for any of our mistakes โ€“ and we will always do our best to straighten out errors.

Immediately when you notice problems with one of our products, contact us at โ€“ and we will do our best to solve the problem quickly.


Weโ€™re sorry you arenโ€™t satisfied with our product! But thatโ€™s always okay โ€“ and youโ€™re free to return or exchange a product within 90 days.

Send us an email at โ€“ then weโ€™ll help you exchange or return a product. :-)